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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael smith

December 12, 2025

5  out of  5
rating by Michael smith
"Tracey and Kristin helped me get cheaper insurance i would recommend them if you looking for better rates and there Staff is friendly they were playing with my son and they gave him a bear"
We responded:
"I'm really glad to hear that Tracey and I could help you find more affordable insurance, Michael. We always aim to create a welcoming environment, and it’s great to know you and your son felt at home with us. Thanks for taking the time to share your experience, and if you ever need anything else, we're here to help."
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Kelly Lane

December 11, 2025

5  out of  5
rating by Kelly Lane
"Kristin Webb is a new agent in Mayfield, KY and let me just say the first day I walked into the office I was treated as if I had been apart of this team the entire lifetime of our account! My husband and I have not made the switch however it will be moved to her very soon! Customer Service was top notch! This team will be a great asset to Mayfield!"
We responded:
"Your review made my day, Kelly! It's fantastic to hear that you felt so welcomed right from your first visit. I'm really excited about the possibility of having you and your husband join our State Farm family. Our team is here to provide the best service possible, and I’m thrilled that you had such a positive experience. Looking forward to the future!"
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Michelle Kunkle

November 26, 2025

5  out of  5
rating by Michelle Kunkle
"A great agent that you can call and help with problems that need attention"
We responded:
"Thank you so much, Michelle! I’m always here to help with any problems that need attention. Please feel free to reach out anytime—I’m happy to assist!"
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Katie Cutchin

November 21, 2025

5  out of  5
rating by Katie Cutchin
"Kristin Webb is GREAT! She is very helpful and informative!"
We responded:
"It’s wonderful to hear that I could be helpful and provide you with the information you needed, Katie. Thanks for trusting me with your insurance needs!"
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Casey Darnell

November 13, 2025

5  out of  5
rating by Casey Darnell
"I absolutely love Kristen and her team. Usually insurance agents are so cold and just want your money, but these ladies truly care about your needs before anything happens. Therefore I am confident that if I should even truly need help they will be there every step of the way. The office is beautiful and welcoming. For example, as soon as you walk in a simple kind gesture of a bottle of water is offered every time."
We responded:
"I'm thrilled to hear that you've had such a positive experience with our team, Casey! We really strive to make sure everyone feels supported and well taken care of, so it means a lot to know that’s coming across. We'll always be here to help you with whatever you need."
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Benaiah Mertz

November 13, 2025

5  out of  5
rating by Benaiah Mertz
"Makenna worked very hard to get me the best premium. She was a pleasure to work with, I don’t usually leave reviews but my experience with Kristen Webb’s State Farm was above and beyond anything I imagined. I highly recommend them."
We responded:
"I'm really glad to hear that Makenna was able to help you find the best premium and that you had such a positive experience with our team, Benaiah. We always strive to go above and beyond, so it's wonderful to know we hit the mark with you. I'll be sure to pass along your kind words to Makenna. Thanks for your trust in us for your insurance needs!"
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Joseph Guizio

November 6, 2025

5  out of  5
rating by Joseph Guizio
"Very nice lady!!!"
We responded:
"Thank you, Joseph! I appreciated getting the chance to go over your policies with us!"
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Heather parish

November 2, 2025

5  out of  5
rating by Heather parish
"Excellent experience getting my insurance! Karli made my process fast, easy, and completely stress-free. Every question I had was answered clearly, and I felt confident in the coverage I chose. Highly recommend!"
We responded:
"I'm thrilled to hear about your excellent experience with us, Heather! Karli is indeed fantastic at making the insurance process smooth and stress-free, and I'll be sure to let her know how much you appreciated her help. Thanks for recommending us and trusting us with your insurance needs!"
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Nickolaus Persha

October 30, 2025

5  out of  5
rating by Nickolaus Persha
"Makenna was an amazing insurance agent. She went over all of the policies with me to make sure I completely understood what I had and the options that I didn’t know about."
We responded:
"I'm thrilled to hear that Makenna provided you with such a thorough and helpful experience, Nickolaus. Ensuring our customers fully understand their policies and all available options is a top priority for us. We appreciate your trust in us for your insurance needs!"
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Pamela Stevens

October 23, 2025

5  out of  5
rating by Pamela Stevens
"Highly recommend! Great personal service and was able to bundle my policies and saved me quite a bit of money. They truly cared about my needs and took the time needed for a thorough evaluation and solution. Thank you!!!!"
We responded:
"I'm thrilled to hear that you had such a positive experience with us, Pamela! It’s awesome that we could help bundle your policies and save you some money. Thanks for trusting us with your insurance needs!"
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Angie Winfrey

October 21, 2025

5  out of  5
rating by Angie Winfrey
"Staff very nice and helpful"
We responded:
"It’s great to hear that you had a positive experience with our team, Angie! We always aim to be as helpful and welcoming as possible, so it's wonderful to know that it made a difference for you. We appreciate your trust in us for your insurance needs!"
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Victoria Rodriguez

October 20, 2025

5  out of  5
rating by Victoria Rodriguez
"Makenna has been absolutely amazing to work with! From start to finish, she was incredibly patient with me, taking the time to walk me through everything and making sure I understood all my options. She asked all the right questions which helped me get the best coverage possible. I felt like she truly had my best interest at heart. It’s rare to find someone this knowledgeable, kind, and thorough. I can’t recommend her enough—thank you, Makenna!"
We responded:
"I'm thrilled, Victoria, to hear about your wonderful experience with Makenna! We truly value having team members like her who are dedicated to putting our customers' needs first. I’ll make sure to pass along your kind words to Makenna. Thank you for sharing your experience, and trusting us with your insurance needs."
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Pj Allen

October 17, 2025

5  out of  5
rating by Pj Allen
"Very nice and knowledgeable group of people."
We responded:
"It's great to hear that you had a positive experience with our team, Pj! We're always here to help and make sure you get the support you need. We appreciate your trust in us for your insurance needs!"
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Vicki Sims

October 14, 2025

5  out of  5
rating by Vicki Sims
"Sat down with Kristin and went over all our insurance needs. She thoroughly explained everything and happily answered all our questions. Great agent. Highly recommend!"
We responded:
"I really appreciate you taking the time to share your experience, Vicki! It was great sitting down with you to review your insurance needs and make sure everything was clear. I’m always happy to answer any questions you have. Thank you for your recommendation—I’m here whenever you need assistance!"
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Tammy Thompson

October 10, 2025

5  out of  5
rating by Tammy Thompson
"Tracey Crofoot at Kristin Webb State Farm Insurance was amazing. She helped with all my Insurance needs. I highly recommend them for all your insurance needs."
We responded:
"I’m thrilled to hear that Tracey provided you with excellent service and met all your insurance needs, Tammy! Tracey is a gem and we're lucky to have her on our team. We really value your recommendation and trust in us for your insurance needs."
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Bobby Prather

October 9, 2025

5  out of  5
rating by Bobby Prather
"Great job going over insurance plans"
We responded:
"I'm really glad to hear that you had a positive experience going over the insurance plans with us. It's our goal to make sure everything is clear for our customers. Thank you for trusting us with your insurance needs!"
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Miranda Griffin

October 8, 2025

5  out of  5
rating by Miranda Griffin
"Called and spoke with Makenna about switching insurance on my vehicles. She was kind and quick with the quote. Thanks MaKenna."
We responded:
"I'm thrilled to hear that Makenna was able to assist you efficiently with your vehicle insurance quote, Miranda. We're proud of our team and it's always great to hear about their excellent service. Welcome to our State Farm family!"
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Kelsey Morgan

October 7, 2025

5  out of  5
rating by Kelsey Morgan
"Kristin was very thorough going through my policies and making sure I had the best after my previous agent retired. She sat down and explained everything to me. She answered all of my questions before I was able to ask them. She anticipated my needs and was extremely organized."
We responded:
"I'm really glad to hear that you had such a positive experience, Kelsey! It's always my goal to make sure everything is clear and organized, so you feel confident about your policies. Thank you for trusting us with your insurance needs!"
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Jeremy Floyd

October 7, 2025

5  out of  5
rating by Jeremy Floyd
"Spoke with Kristin today, very professional and super nice, she informed me of all the things state farm offers and I had no idea, its a wonderful looking office space, everyone was very helpful. Yall go say hi and welcome her to our area"
We responded:
"I'm thrilled you had a great experience visiting our office, Jeremy! It was a pleasure chatting with you and sharing all the different services State Farm offers. We're so grateful for the warm welcome from the community. Thanks for spreading the word!"
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Martha Lawson

October 6, 2025

5  out of  5
rating by Martha Lawson
"Very good service, very friendly. Have been with state farm for years. I'm very pleased with their service."
We responded:
"I'm thrilled to hear that you're pleased with the service you've received from us at State Farm over the years, Martha. It's always our goal to provide friendly and reliable service, and knowing that you feel this way truly means a lot to us. We appreciate your loyalty and trust in us for your insurance needs!"
Profile photo of Matthew Persson

Matthew Persson

October 1, 2025

5  out of  5
rating by Matthew Persson
"Gave me a good price. Service like this is hard to find these days 👍"
We responded:
"I'm thrilled to hear that you found our competitive and appreciated our service, Matthew! It's always our goal to make your experience with us a positive one. Thanks for choosing us for your insurance needs!"
Profile photo of Karmin Helton

Karmin Helton

September 30, 2025

5  out of  5
rating by Karmin Helton
"Makenna was so helpful! So thankful for her help and her kindness!"
We responded:
"Thank you, Karmin, for sharing your experience with Makenna! We’re incredibly lucky to have her on our team, and it’s wonderful to know she could assist you with such kindness and efficiency. We appreciate your trust in us for your insurance needs!"
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Heather Blackshear

September 30, 2025

5  out of  5
rating by Heather Blackshear
"Go see Tracey! She’s the best!!"
We responded:
"Thank you, Heather, for sharing such kinds words about Tracey! We're thrilled to have her as part of our team, and it's always rewarding to know she’s making such a great impression. We'll be sure to pass along your kind words!"
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Rob Van De Velde

September 30, 2025

5  out of  5
rating by Rob Van De Velde
"Webb insurance at State Farm.Was very accommodating in all aspects.. Friendly and covered all the bases"
We responded:
"I'm really glad to hear that you had a great experience with us, Rob. We always strive to be as accommodating and thorough as possible, so it's wonderful to know we hit the mark for you. Thank your for your trust in us!"
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Tyler Allen

September 29, 2025

5  out of  5
rating by Tyler Allen
"Yes talking with her was very nice, and made you feel important on decision on your insurance. And thank her alot"
We responded:
"I'm so glad to hear that you felt valued during our conversation, Tyler! It's important to me that everyone feels confident in their insurance decisions, and I'm thrilled that you had a positive experience. We are grateful for your trust in us for your insurance needs!"